Articles, Cloud

Operating Model: IAAS Cloud Computing

Cloud model of Infrastructure services is targeted to ensure reduced CapEx, lower OpEx through automation, higher up time and flexibility. Transition to the cloud model often requires an evolution in plan, build and operating model based on roles, skills, processes, and organizational structure. Operating model for the cloud based infrastructure require a middle layer of cloud experts ( SMEs, Leads, Architects) .  At a very high level, private cloud operating model can be layered in areas

  • Cloud Business Analytic and Planning – Formed by CIO, CTO, Enterprise Architects, Business Analysts, and Cloud SMEs. The goal of this team is to do a detailed assessment of cloud requirements.  A typical vision phase of TOGAF, that defines the business goals from existing to future model and prepare GAP analysis.
  • Cloud Architecture – Formed by having a team of Enterprise Architects, Capacity Analysts, Cloud SMEs, Cloud Leads etc. Team at this level will be engaged with the technology architecture by studying business goals( in terms of TCO and RIOs). Cloud Architecture team will prepare the Cloud Design based on the business goals as set at previous level.
  • Cloud Build – A team who is responsible to the design the implementation of the cloud infrastructure. This will include Cloud SME, Cloud Architect, System Administrators, Network Administrator, Storage Administrator, Vendor Manager, Client Engagement Manager – to estimate existing and growth of Infrastructure needs.
  • Cloud Run  – Cloud Operation Team, who will look into the day to day operation of clouds, reclaim and modification requirements. This will be a a team of combination of Cloud Admin, System Admin, Network and Storage Admin for day to day operation activities. Additionally looking into the capacity usage versus future growth using monitoring capabilities.
  • Cloud Governance services –  ITSM based service model for cloud such as Cloud Service Catalog , Change Mgmt, Incident Mgmt, Configuration Mgmt, Problem Mgmt Service Level Mgmt ensuring right level of SLAs are defined. Governance model also ensures Data Security through compliance, info security, availability ( through HA and DR) and business continuity analysis.